This privacy notice outlines what to expect www.sarahcharltontherapy.co.uk to do with your personal information. This privacy policy relates to information collected via this website only. If you enter into a therapy agreement with Sarah Charlton Therapy or are referred via a referral service/insurance company, you will receive a therapy agreement that outlines data collection and storage when in therapy. This is separate to this privacy policy.
Sarah Charlton therapy is registered with the Information Controllers Office (ICO) and you can search the register here https://ico.org.uk/register. The data controller at Sarah Charlton Therapy and for this website is: Sarah Charlton.
This privacy policy follows the guidance set out via the ICO. It covers guidance for data collected via this website including:
· What information is collected and why
· Lawful basis and data protection rights (why do we collect your data)
· Where we get information from
· How long do we keep this information
WHAT INFORMATION IS COLLECTED AND WHY
Sarah Charlton Therapy.co.uk will only collect personal and identifiable information that is sent via the website’s contact form (name, email and a phone number if you include this). This contact information is stored whilst communication is ongoing to allow myself to contact you. If you do not decide to start therapy with Sarah Charlton Therapy this data is then securely deleted and is not stored. If you do enter into a therapy agreement with Sarah Charlton Therapy your personal information will be stored securely on an encrypted notes system. However a further therapy agreement policy will be shared with you to explain this at the start of treatment.
This website does record and track visitors to the site and this is stored and shared with myself. This is to monitor site traffic. However this data is never shared outside of Sarah Charlton Therapy. The website also uses cookies to monitor your visit to the site and to improve your search efficiency and tailer advertisements. The cookie banner asks for your consent to this at the start of using the site.
Lawful basis and data protection rights (why do we collect data)
Under UK data protection Law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Sarah Charlton Therapy.co.uk receives personal information (name, email address) from the website contact function to allow for communication between myself and you. This then enables us to discuss your treatment. This falls under the lawful basis of consent (you will have willingly shared the data via the contact function) and contract (to allow myself to offer a service requested by you to you).
The site tracks numbers that visit the site to allow the effectiveness of the site to be monitored. This data is not used for any other purpose.
Where we get personal information from
Sarah Charlton Therapy.co.uk only collates personal information that is sent via the contact function. Sarah Charlton Therapy may receive information personal to yourself via a referral company/insurance company but this information sharing is not done via this website. You will be aware of this in this circumstances.
How long we keep information
Personal information collected via the website contact function is stored whilst communication is on going between yourself and Sarah Charlton Therapy. If you decide not to enter into a therapy agreement this data is deleted and not stored. If you do enter into therapy with Sarah Charlton Therapy your contact details and therapy information is stored for 7 years as recommended by the ICO and GDPR. You have a right to request this information at any point in these 7 years.
Duty of confidentiality
There is a duty of confidentiality within therapy whereby all information shared is held confidential. However all therapists hold a duty to safeguard all adults and children. This means Sarah Charlton Therapy holds the right to share information if there is deemed an immediate risk to yourself, others or through terrorism/criminal activity. It is always preferable to inform a person of a breech in confidentiality before hand however in an emergency all therapists hold the right to do this without consent.
Sarah Charlton Therapy
Updated March 2026.